Terms and Conditions

Terms and Conditions

These terms and conditions apply to all purchases made via the Blackmore London website, accessible at info@blackmorelondon.com

1. Applicability

By placing an order, you agree to these terms and conditions.

2. Product information

We do our utmost to describe the products accurately and provide up-to-date information. However, typographical errors or inaccuracies may occur.

3. Ordering and Payment

Orders are processed upon receipt of full payment. The available payment methods may vary by country. Customers must check which payment methods are available for their location.

4. Processing and Delivery

- Processing time: 1–3 working days

- Delivery time: 3–7 working days (depending on location)

- Shipments are dispatched directly from our supplier in China

5. Returns and Cancellations

Please see our separate returns policy for full terms and conditions.

6. Liability

We are not liable for loss or damage during shipping if the tracking indicates that the parcel has been delivered. Always check the specified address carefully.

7. Intellectual Property

All content on the website (text, photos, logos) is the property of Bellezza Firenze and may not be used without permission.

8. Complaints Procedure

Complaints may be submitted in writing via info@blackmorelondon.com. We aim to respond within 5 working days.

9. Governing Law

These terms and conditions are governed by Dutch law.